Hello,

I purchased an add-on called "Keyframe Caddy Pro" Version 1.0.8 (by CloudKid) for Adobe Flash/Animate and followed the instructions to download and install it.  For some reason, I keep getting an error message that reads,

"Cannot find required data from database.  Extension will not be installed".

I feel like it doesn't seem to make sense because it says the add-on is compatible with Windows and Mac and Animate/Flash Pro version CC 2017 and Adobe Extension Manager CC is up to date.  Also, I clicked on the link where it said for me to retrieve my Add-on.

I would greatly appreciate any suggestions to solve this issue so I could install my Add-on for Animate.

Thank you,

OG Marcontell

Adobe Customer

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Comments forum to specific Program forum... Mod]

Hello,

I was using the plugion "Flaticon" in Photoshop CC and CC 2014, but after doing the last Upgrade to CC 2014.2, the Plugin "dissapeared" out of my Photoshop Extensions menu and out of the Extension Manager CC.

When I tried to install the newest version of the plugin, I now get a message telling me that "The plugin can not be installed because of a conflict with an already installed plugin. To install this plugin, you have to delete the Plugin "Flaticon" installed into "". "

Yes, it says "", it seems that Extension Manager wanted to tell me the name of the application that still has "problem plugin" installed, but its not spitting out the name.

The weird thing is, I have the same problem on my MBP with OSX on it.... So I have two different systems (Win7 64-bit & OSX Yosemite) with the same problem. Here is a screenshot of the error message (sorry - in german).

Thanks for ANY help in advance - i really need to get this working out

Hi,

I have been having some serious problems with the Adobe Extension Manager.

I while ago, I updated from Photoshop CS6 to Adobe Creative Cloud and when I saw my Photshop extensions were not installed in Photshop CC, I launched the Extension Manager CC and was trying to install them to get the extensions in Photoshop.

What happened was, the Extension Manager froze somewhere in the middle of the isntallation and wasn't doing anything for more than 8 hours when I was installing the first extension. The Extension Manager wasn't reacting at all so I had to kill it, and ever since I open it up again the Extension Manager can't load and it gets stuck with the working-clock icon (see the attached image).

After I restart the computer I can open up the manager, however, when I try to install any extension again, it gets frozen again in the middle of the installation and I have to forse quit the app again. I uninstalled it and installed it again, but no change.

The Extension manager was running smoothly on CS 6 but I had no luck with the CC. What is intersting though is when I install extensions not through the Extension Manager as "Subtle Patterns" it's showing in Photoshop and there are no problems with it.

I'm running on Mac OS X 10.8.5

Hope to get some help because I would really need those exptensions. Thank you.

Regards,

Sam

我的 Add-on內的插件 " TKActions V4 panel " 無法安裝到PScc2015程式裡, 我需要幫助!? ~help ~help ~help

The Problem: "An unexpected error occurred while attempting to verify this extension."

What I have: CS6 Design and Web Premium on Mac OS X 10.8.5. with Extension Manager CS6 6.0.8.28 (German)

What I want: Install ToolkitforCreateJS_1_0_3.zxp and AnimatedSVGExporter_3_46_0.zxp

What I did:

Albeit the error I was able to install the add-ons by following one of your threads:

- renaming ~/Library/Application Support/Adobe/OOBE/opm.db to .../opm.db.bak

- after that EM asked me for my AdobeID and rebuilt the opm.db and I could install the wanted add-ons

- unfortunately that messed up my InDesign add-ons (got lots of exclamation marks in EM on standard Adobe add-ons)

- I was unable to (re)activate these marked InDesign add-ons, InDesign was missing important UI elements, etc. and crashed constantly

- the only solution was to reinstall InDesign and update all CS6 apps -> could (re)activate add-ons -> exclamation marks were gone -> InDesign stable again

- I retried installing the zxp-files, but again no chance to install with the mentioned unexpected error.

- I tried to install by CommandLine

- hangs on ~/Library/Caches/TemporaryItems/ZDR004a6e7e.TMP/exman_raw.zip_UNPACK/META-INF/signatures. xml

- Console gives me .Adobe Extension Manager CS6: Warning: accessing obsolete X509 Anchors

- is there a special X509 certificate that needs to be valid and present in the keychain for installing add-ons?

- I tried switching from Java 1.8.x version to my original 32-bit version provided by Apple with no effect

- I read about resigning the add-on with ZXPSignCmd (Version 4.x for CS6) but stucked because I couldn't find a way to sign an existing zxp-file or how to decompile the zxp-file to resign it

- some years ago I was able to install add-ons without problems. Today I'm not able to install any add-on that I tried

Any recommendations besides asking the add-on developer or reinstalling the whole CS?

Today I wanted to start writing an extension (for PhotoShop).

There is no subforum called "Extension development", so I'll ask my question here, I guess. If you know a better place to put it, please advise.

The HTML implementation is a breeze, and it's really convenient to work with.

H1, DIVs, BUTTONs, etc seem to work just fine.

However, I can't get my Checkbox (Element type INPUT, attribute TYPE="checkbox") to show up.

Everything else is fine, but it looks like the element is just not there.

I've tried wrapping it inside a FORM, I blindly tried creating a CHECKBOX element (maybe this is where the extension framework differs from HTML?) - but of course without luck.

I couldn't find anything about "Adobe Extensions Elements list" or anything :/

How do I display a checkbox?
And, more importantly, where can I find decent documentation about this kind of thing??

Thank you, everybody, for taking interest and your time

Markup:

<!doctype html>
<html>
<head>
<meta charset="utf-8">
       
<link rel="stylesheet" href="css/topcoat-desktop-dark.min.css"/>
<link  id="hostStyle" rel="stylesheet" href="css/styles.css"/>

<title></title>
</head>

<body class="hostElt">
   
    <div id="content">       
        <h1>Wood Textuures</h1>
        <div id="optionspanel">
            <input type="checkbox" class="topcoat-checkbox" name="knotholes" value="knotholes" checked="checked" />Knot holes
            <div id="colors">
                <div class="colorPanel">
                    <button class="topcoat-button removeColorPanel">Remove</button>
                </div>
            </div>
        </div>
        <div>
            <button id="btn_renderNSO" class="topcoat-button--large hostFontSize">Render to new Smart Object</button>               
            <button id="btn_test" class="topcoat-button--large hostFontSize">Render to selected Smart Object</button>               
        </div> 
       
    </div>
   
    <script src="js/libs/CSInterface.js"></script>
    <script src="js/libs/jquery-2.0.2.min.js"></script>

    <script src="js/themeManager.js"></script>
    <script src="js/main.js"></script>

</body>
</html>

Result:

Message was edited by: Benjamin Philipp Whoops, accidentally deleted result picture. Replaced image link

Failed to install AstrophotographySet ( downloaded version ) by Adobe Extension Manager. All softwares are of most updated version. Don't know why. Please assist.

What can I do to fix this

Adobe Extension Manager CS6 Update

Installation failed. Error Code: U44M1P7

I'm receiving this message:

"you do not have the appropriate permissions required to perform this operation adobe site:forums.adobe.com"

When I try to uninstall the GuideGuide extension from extension manager.

The extension stopped working after they recently released a new update, so I went to update it, only to be told that I need to remove the old one in order to install the new one. Ok, fine. Then I go to remove it, and I get the above error! I definitely do have the permissions! I'm the administrator! Why doesn't the extension manager know that?

So, what do I need to do? Is there a way to manually remove the extension? I'm currently re-installing the extension manager in hopes that that works.

For others with a similar problem, they've been running windows and just need to 'run as admin', but for me, being on a mac... It seems it's an uncommon problem.

Thanks Adobe Community!

I'm running CS5 (or 5.1?)

-Julian

Please help! I'm trying to install a .zxp, it's failing. Reinstalling Photoshop or uninstalling both versions and just installing one has not helped at all, so it doesn't seem to be bc there are 2 versions installed.

1) Running OS X Mavericks 10.9.2

2) Have Photoshop CS6 and CC Installed, have updated absolutely everything to this point.

3) Installs fine under Extension Manager CS6

4) Won't install under Extension Manager CC

5) Ran BridgeTalk.__diagnostics__; here is the output:

Result: BridgeTalk Diagnostics

----------------------

          Info:

                    Name = estoolkit-4.0

                    Status = PUMPING

                    Group = cs

                    Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app

                    Version = 2.0

                    Build = ES 4.5.5

                    Next serial number = 40

                    Logging: = OFF

                    Now = 08:28:11

                    Messages:

                              Message Version = 2.05

                              Authentication = ON

                              Digest = ON

          Thread: estoolkit-4.0#thread

                    Avg. pump interval = 45ms

                    Last pump = 46ms ago

                    Ping: 7

                              ECHO_REQUEST: ECHO_RESPONSE

                                        Timeout = undefined

                                        Handler = undefined

                              STATUS: PUMPING

                                        Timeout = undefined

                                        Handler = undefined

                              MAIN: MAIN

                                        Timeout = undefined

                                        Handler = installed

                              LAUNCHED: LAUNCHED

                                        Timeout = undefined

                                        Handler = installed

                              DIAGNOSTICS: DIAGNOSTICS

                                        Timeout = undefined

                                        Handler = installed

                              INFO: INFO

                                        Timeout = undefined

                                        Handler = installed

                              SETUPTIME: thread=1ms, left=50ms

                                        Timeout = undefined

                                        Handler = undefined

          Instances: 3

                    estoolkit-4.0#dbg:

                                        msg[08:28:11]: 00000035

                                                  @BT>Version = 2.05

                                                  Target = estoolkit-4.0#dbg

                                                  Sender = estoolkit-4.0#dbg

                                                  Sender-ID = localhost:mac6648

                                                  Timeout = 08:28:12

                                                  Type = Ignore

                                                  Response-Request = Timeout

                                                  Headers = (no headers)

                                                  Timestamp = 08:28:11

                                                  Serial-Number = 35

                                                  Received = undefined

                                                  Result = undefined

                                                  Error = undefined

                                                  Body = (empty)

                              Incoming: 1

                              Outgoing: 0

                              Handler: 9

                                        ExtendScript = for all messages

                                        Error = for only msg #25

                                        Error = for only msg #27

                                        Error = for only msg #31

                                        Result = for only msg #35

                                        Error = for only msg #35

                                        Timeout = for only msg #35

                                        Result = for only msg #37

                                        Error = for only msg #37

                    estoolkit-4.0#estk:

                                        msg[08:28:11]: 00000037

                                                  @BT>Version = 2.05

                                                  Target = estoolkit-4.0#estk

                                                  Sender = estoolkit-4.0#dbg

                                                  Sender-ID = localhost:mac6648

                                                  Timeout = 08:38:11

                                                  Type = Debug

                                                  Response-Request = Result Error

                                                  Headers = (no headers)

                                                  Timestamp = 08:28:11

                                                  Serial-Number = 37

                                                  Received = undefined

                                                  Result = undefined

                                                  Error = undefined

                                                  Body: 107 bytes

                                                            Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>

                              Incoming: 1

                              Outgoing: 0

                              Handler: 1

                                        ExtendScript = for all messages

                    estoolkit-4.0: (main)

                              Incoming: 0

                              Outgoing: 0

                              Handler: 1

                                        ExtendScript = for all messages

          Targets: 22

                    Connector = PCD

                    Installed: 0

                    Running: 0

                              aftereffects-11.0:

                                        Group = cs

                                        Path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app

                                        Display Name = Adobe After Effects CS6

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.AfterEffects

                                        Status = (not running)

                                        ExeName = Adobe After Effects CS6.app

                              aftereffects-12.0:

                                        Group = cs

                                        Path = /Applications/Adobe After Effects CC/Adobe After Effects CC.app

                                        Display Name = Adobe After Effects CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.AfterEffects

                                        Status = (not running)

                                        ExeName = Adobe After Effects CC.app

                              ame-6.0:

                                        Group = cs

                                        Path = /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app

                                        Display Name = Adobe Media Encoder

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.ame.application

                                        Status = (not running)

                                        ExeName = Adobe Media Encoder CS6.app

                              ame-7.0:

                                        Group = cs

                                        Path = /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app

                                        Display Name = Adobe Media Encoder

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.ame.application

                                        Status = (not running)

                                        ExeName = Adobe Media Encoder CC.app

                              audition-6.0:

                                        Group = cs

                                        Path = /Applications/Adobe Audition CC/Adobe Audition CC.app

                                        Display Name = Adobe Audition CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.Audition.6.0

                                        Status = (not running)

                                        ExeName = Adobe Audition CC.app

                              bridge-5.064:

                                        Group = cs

                                        Path = /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app

                                        Display Name = Bridge CS6

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.bridge5

                                        Status = (not running)

                                        ExeName = Adobe Bridge CS6.app

                              bridge-6.064:

                                        Group = cs

                                        Path = /Applications/Adobe Bridge CC/Adobe Bridge CC.app

                                        Display Name = Bridge CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.bridge6

                                        Status = (not running)

                                        ExeName = Adobe Bridge CC.app

                              dreamweaver-13.0:

                                        Group = cs

                                        Path = /Applications/Adobe Dreamweaver CC/Adobe Dreamweaver CC.app

                                        Display Name = Adobe Dreamweaver CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        BundleID = com.adobe.dreamweaver-13.0

                                        Status = (not running)

                                        ExeName = Adobe Dreamweaver CC.app

                              estoolkit-3.8:

                                        Group = cs

                                        Path = /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app

                                        Display Name = ExtendScript Toolkit CS6

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        Status = (not running)

                                        ExeName = ExtendScript Toolkit.app

                              estoolkit-4.0: PUMPING

                                        Group = cs

                                        Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app

                                        Display Name = ExtendScript Toolkit CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        Status = PUMPING

                                        Info:

                                                  Group = cs

                                                  Version = 2.0

                                                  Build = ES 4.5.5

                                                  Next serial number = 52

                                                  Logging: = OFF

                                                  Now = 08:28:11

                                                  Messages:

                                                            Message Version = 2.05

                                                            Authentication = ON

                                                            Digest = ON

                                        Thread: estoolkit-4.0#thread

                                                  Avg. pump interval = 45ms

                                                  Last pump = 249ms ago

                                                  Ping: 7

                                                            ECHO_REQUEST: ECHO_RESPONSE

                                                                      Timeout = undefined

                                                                      Handler = undefined

                                                            STATUS: PUMPING

                                                                      Timeout = undefined

                                                                      Handler = undefined

                                                            MAIN: MAIN

                                                                      Timeout = undefined

                                                                      Handler = installed

                                                            LAUNCHED: LAUNCHED

                                                                      Timeout = undefined

                                                                      Handler = installed

                                                            DIAGNOSTICS: DIAGNOSTICS

                                                                      Timeout = undefined

                                                                      Handler = installed

                                                            INFO: INFO

                                                                      Timeout = undefined

                                                                      Handler = installed

                                                            SETUPTIME: thread=1ms, left=50ms

                                                                      Timeout = undefined

                                                                      Handler = undefined

                                        ExeName = ExtendScript Toolkit.app

                              exman-6.0:

                                        Group = cs

                                        Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app

                                        Display Name = Adobe Extension Manager CS6

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        BundleID = com.adobe.exman

                                        Status = (not running)

                                        ExeName = Adobe Extension Manager CS6.app

                              exman-7.0:

                                        Group = cs

                                        Path = /Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app

                                        Display Name = Adobe Extension Manager CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        BundleID = com.adobe.exman

                                        Status = (not running)

                                        ExeName = Adobe Extension Manager CC.app

                              flash-13.0:

                                        Group = cs

                                        Path = /Applications/Adobe Flash CC/Adobe Flash CC.app

                                        Display Name = Adobe Flash Professional CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        BundleID = com.adobe.flash

                                        Status = (not running)

                                        ExeName = Adobe Flash CC.app

                              flashbuilder-4.5:

                                        Group = cs

                                        Path = /Applications/Adobe Flash Builder 4.7/Adobe Flash Builder 4.7.app

                                        Display Name = Adobe Flash Builder 4.7

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        Status = (not running)

                                        ExeName = Adobe Flash Builder 4.7.app

                              illustrator-17.064:

                                        Group = cs

                                        Path = /Applications/Adobe Illustrator CC/Adobe Illustrator.app

                                        Display Name = Adobe Illustrator CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.illustrator

                                        Status = (not running)

                                        ExeName = Adobe Illustrator.app

                              incopy-9.064:

                                        Path = /Applications/Adobe InCopy CC/Adobe InCopy CC.app

                                        Display Name = Adobe InCopy CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.InCopy

                                        Status = (not running)

                                        ExeName = Adobe InCopy CC.app

                              indesign-9.064:

                                        Path = /Applications/Adobe InDesign CC/Adobe InDesign CC.app

                                        Display Name = Adobe InDesign CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.InDesign

                                        Status = (not running)

                                        ExeName = Adobe InDesign CC.app

                              photoshop-60.032:

                                        Group = cs

                                        Path = /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app

                                        Display Name = Adobe Photoshop CS6

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.Photoshop

                                        Status = (not running)

                                        ExeName = Adobe Photoshop CS6.app

                              photoshop-70.032:

                                        Group = cs

                                        Path = /Volumes/DSGM/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app

                                        Display Name = Adobe Photoshop CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        BundleID = com.adobe.Photoshop

                                        Status = (not running)

                                        ExeName = Adobe Photoshop CC.app

                              premierepro-7.0:

                                        Group = cs

                                        Path = /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app

                                        Display Name = Adobe Premiere Pro CC

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = ON

                                        Status = (not running)

                                        ExeName = Adobe Premiere Pro CC.app

                              switchboard-2.0:

                                        Group = cs

                                        Path = /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app

                                        Display Name = SwitchBoard 2.0

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        Status = (not running)

                                        ExeName = SwitchBoard.app

                              switchboard-3.064:

                                        Group = cs

                                        Path = /Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/SwitchBoard.app

                                        Display Name = SwitchBoard 3.0

                                        MsgAuthentication = ON

                                        MsgDigest = ON

                                        ESTK = OFF

                                        Status = (not running)

                                        ExeName = SwitchBoard.app

                    Installed: 21

                    Running: 1

                    Groups: 139

                              cs3:

                                        acrobat-8.0

                                        aftereffects-8.0

                                        soundbooth-1.0

                                        bridge-2.0

                                        contribute-4.5

                                        devicecentral-1.0

                                        dreamweaver-9.0

                                        encore-3.0

                                        estoolkit-2.0

                                        fireworks-9.0

                                        flash-9.0

                                        illustrator-13.0

                                        indesign-5.0

                                        indesignserver-5.0

                                        incopy-5.0

                                        photoshop-10.0

                                        premiere-3.0

                                        stockphotos-1.5

                                        audition-3.0

                              cs4:

                                        acrobat-9.0

                                        aftereffects-9.0

                                        soundbooth-2.0

                                        bridge-3.0

                                        contribute-5.0

                                        devicecentral-2.0

                                        dreamweaver-10.0

                                        encore-4.0

                                        estoolkit-3.0

                                        fireworks-10.0

                                        flash-10.0

                                        illustrator-14.0

                                        indesign-6.0

                                        indesignserver-6.0

                                        incopy-6.0

                                        photoshop-11.*

                                        premierepro-4.0

                                        audition-4.0

                                        ame-1.0

                                        exman-2.0

                              cs5:

                                        acrobat-9.0

                                        aftereffects-10.0

                                        soundbooth-3.0

                                        bridge-4.0

                                        contribute-6.0

                                        devicecentral-3.0

                                        dreamweaver-11.0

                                        encore-5.0

                                        estoolkit-3.5

                                        fireworks-11.0

                                        flash-11.0

                                        illustrator-15.0

                                        indesign-7.0

                                        indesignserver-7.0

                                        incopy-7.0

                                        photoshop-12.*

                                        premierepro-5.0

                                        audition-5.0

                                        ame-2.0

                                        exman-3.0

                                        flashbuilder-4.0

                                        flashcatalyst-1.0

                              ts1:

                                        captivate3-en_us

                                        captivate3-fr_fr

                                        captivate3-it_it

                                        captivate3-ja_jp

                                        captivate3-es_es

                                        captivate3-de_de

                              ts2:

                                        captivate-4.0

                              el2:

                                        captivate-5.0

                              as1:

                                        acrobat-10.0

                              ts3:

                                        robohelp-9.0

                                        framemaker-10.0

                              cs55:

                                        aftereffects-10.5

                                        audition-4.0

                                        bridge-4.1

                                        contribute-6.1

                                        devicecentral-3.5

                                        dreamweaver-11.5

                                        encore-5.1

                                        estoolkit-3.6

                                        fireworks-11.1

                                        flash-11.5

                                        illustrator-15.1

                                        indesign-7.5

                                        indesignserver-7.5

                                        incopy-7.5

                                        photoshop-55.*

                                        premierepro-5.5

                                        ame-2.5

                                        exman-5.5

                                        flashbuilder-4.5

                                        flashcatalyst-1.5

                                        switchboard-2.0

                              el25:

                                        captivate-5.5

                              cs60:

                                        aftereffects-11.0

                                        audition-5.0

                                        bridge-5.*

                                        contribute-6.88

                                        devicecentral-4.0

                                        dreamweaver-12.0

                                        encore-6.0

                                        estoolkit-3.8

                                        fireworks-12.0

                                        flash-12.0

                                        illustrator-16.*

                                        indesign-8.0

                                        indesignserver-8.0

                                        incopy-8.0

                                        photoshop-60.*

                                        premierepro-6.0

                                        ame-6.0

                                        exman-6.0

                                        flashbuilder-4.52

                                        switchboard-2.0

                                        prelude-1.0

                                        speedgrade-6.0

                              el60:

                                        captivate-60.*

                              ts4:

                                        robohelp-10.0

                                        framemaker-11.0

                              cs70:

                                        audition-6.0

                                        bridge-6.*

                                        dreamweaver-13.0

                                        encore-7.0

                                        fireworks-13.0

                                        flash-13.0

                                        illustrator-17.*

                                        indesign-9.0

                                        indesignserver-9.0

                                        incopy-9.0

                                        photoshop-70.*

                                        premierepro-7.0

                                        ame-7.0

                                        exman-7.0

                                        flashbuilder-5.0

                                        prelude-2.0

                                        estoolkit-4.0

                                        aftereffects-12.0

                              el70:

                                        captivate-70.*

                              cs70:

                                        switchboard-3.*

----------------------

All extensions that I have are all greyed out.  I can navigate to them to install, but obviously I can't click on ANY of them.  Never had this before.

Using all CC products on Mac ver 10.8.4

Thank you for any help!!!

adobe extension manager cc no reconoce premiere, alguien tiene  el mismo problema?

Adobe Extension Manager CS6 does not recognize illustrator when I try to install an extension. In the sidebar on the right Illustrator is just not listed like the other CS6 apps and an error appears:

"Illustrator version in range of inclusively between 15.0 and 15.9 Illustrator version in range of inclusively between 16.0 and 17.9 The Extension can not be installed."

Illustrator CS6 IS installed. So why is it not being found by EM CS6?

Thanks for any hint!

i carn`t instal Magic Picker for photoshop. The extension manager says i must have Illustrator 15.0 installed. Ihave just installed all the neuest versions.

Whats  the problem?

I have windows 10, could that be the problem?

为什么Extension Manager CC产品里识别不到psCC2015

The Problem: "An unexpected error occurred while attempting to verify this extension."

What I have: CS6 Design and Web Premium on Mac OS X 10.8.5. with Extension Manager CS6 6.0.8.28 (German)

What I want: Install ToolkitforCreateJS_1_0_3.zxp and AnimatedSVGExporter_3_46_0.zxp

What I did:

Albeit the error I was able to install the add-ons by following one of your threads:

- renaming ~/Library/Application Support/Adobe/OOBE/opm.db to .../opm.db.bak

- after that EM asked me for my AdobeID and rebuilt the opm.db and I could install the wanted add-ons

- unfortunately that messed up my InDesign add-ons (got lots of exclamation marks in EM on standard Adobe add-ons)

- I was unable to (re)activate these marked InDesign add-ons, InDesign was missing important UI elements, etc. and crashed constantly

- the only solution was to reinstall InDesign and update all CS6 apps -> could (re)activate add-ons -> exclamation marks were gone -> InDesign stable again

- I retried installing the zxp-files, but again no chance to install with the mentioned unexpected error.

- I tried to install by CommandLine

- hangs on ~/Library/Caches/TemporaryItems/ZDR004a6e7e.TMP/exman_raw.zip_UNPACK/META-INF/signatures. xml

- Console gives me .Adobe Extension Manager CS6: Warning: accessing obsolete X509 Anchors

- is there a special X509 certificate that needs to be valid and present in the keychain for installing add-ons?

- I tried switching from Java 1.8.x version to my original 32-bit version provided by Apple with no effect

- I read about resigning the add-on with ZXPSignCmd (Version 4.x for CS6) but stucked because I couldn't find a way to sign an existing zxp-file or how to decompile the zxp-file to resign it

- some years ago I was able to install add-ons without problems. Today I'm not able to install any add-on that I tried

Any recommendations besides asking the add-on developer or reinstalling the whole CS?

I am trying to install the Roland Cutstudio software that came with my Roland GS-24.  I run Adobe Illustrator CS6 on a mac, and I cannot get the extension manager to accept the plug-in that adobe has.  Any help would be greatly appreciated!

Thanks!

Stacey

The Adobe Extension Manager gives me this message each time I try to install Keyframe Caddy Pro.

Failed to install the extension 'com.cloudkid.KeyframeCaddyPro'.
Please make sure the manifest.xml of this extension is valid and the

Extension Manager recognizes at least one product which the
extension supports.

I would appreciate any help you can share.

[Moved from the non-technical Lounge Forum to the specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

When I open a document within InDesign it has fonts missing even though they are in my font manager and I can use them in other programs such as word.

Extension Manager CC sits with a spinning clock indefinately.  If I try to quit it freezes with Apples spinning rainbow disk.

Any ideas what I should do?