I'm trying to install some extensions for Flash CC 2014, but I'm running into a problem with extension manager not knowing that Flash is installed.
The issue seems pretty similar to this one: Re: Adobe Extension Manager CC Problems
But I'm on a mac, running 10.9.4
I did have other CS6 & CC apps installed but I uninstalled them all, ran the CC Cleaner, and now just have Flash CC 2014, Extension Manager, and Extendscript tool kit.
I've run the bridge talk diagnostics the results are below.
the flash cc path seems valid
any suggestions?
thanks
Result: BridgeTalk Diagnostics
----------------------
Info:
Name = estoolkit-4.0
Status = PUMPING
Group = cs
Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app
Version = 2.0
Build = ES 4.5.5
Next serial number = 40
Logging: = OFF
Now = 16:51:24
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 32ms
Last pump = 69ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=12ms
Timeout = undefined
Handler = undefined
Instances: 3
estoolkit-4.0#dbg:
msg[16:51:23]: 00000035
@BT>Version = 2.05
Target = estoolkit-4.0#dbg
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:mac1301
Timeout = 16:51:24
Type = Ignore
Response-Request = Timeout
Headers = (no headers)
Timestamp = 16:51:23
Serial-Number = 35
Received = undefined
Result = undefined
Error = undefined
Body = (empty)
Incoming: 1
Outgoing: 0
Handler: 9
ExtendScript = for all messages
Error = for only msg #25
Error = for only msg #27
Error = for only msg #31
Result = for only msg #35
Error = for only msg #35
Timeout = for only msg #35
Result = for only msg #37
Error = for only msg #37
estoolkit-4.0#estk:
msg[16:51:23]: 00000037
@BT>Version = 2.05
Target = estoolkit-4.0#estk
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:mac1301
Timeout = 17:01:23
Type = Debug
Response-Request = Result Error
Headers = (no headers)
Timestamp = 16:51:23
Serial-Number = 37
Received = undefined
Result = undefined
Error = undefined
Body: 107 bytes
Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
Incoming: 1
Outgoing: 0
Handler: 1
ExtendScript = for all messages
estoolkit-4.0: (main)
Incoming: 0
Outgoing: 0
Handler: 1
ExtendScript = for all messages
Targets: 3
Connector = PCD
Installed: 0
Running: 0
estoolkit-4.0: PUMPING
Group = cs
Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app
Display Name = ExtendScript Toolkit CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = PUMPING
Info:
Group = cs
Version = 2.0
Build = ES 4.5.5
Next serial number = 43
Logging: = OFF
Now = 16:51:24
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 32ms
Last pump = 270ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=12ms
Timeout = undefined
Handler = undefined
ExeName = ExtendScript Toolkit.app
exman-7.0: IDLE
Group = cs
Path = /Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app
Display Name = Adobe Extension Manager CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = IDLE
Info:
Group = cs
Version = 2.0
Build = ES 3.92.104
Next serial number = 3
Logging: = OFF
Now = 16:51:26
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
exman-7.0: IDLE
Thread: exman-7.0#thread
Avg. pump interval = 5147ms
Last pump = 101ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: IDLE
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=990ms
Timeout = undefined
Handler = undefined
ExeName = Adobe Extension Manager CC.app
flash-14.0:
Path = /Applications/Adobe Flash CC 2014/Adobe Flash CC 2014.app
Display Name = Adobe Flash Professional CC 2014
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.flash
Status = (not running)
ExeName = Adobe Flash CC 2014.app
Installed: 1
Running: 2
Groups: 142
cs3:
acrobat-8.0
aftereffects-8.0
soundbooth-1.0
bridge-2.0
contribute-4.5
devicecentral-1.0
dreamweaver-9.0
encore-3.0
estoolkit-2.0
fireworks-9.0
flash-9.0
illustrator-13.0
indesign-5.0
indesignserver-5.0
incopy-5.0
photoshop-10.0
premiere-3.0
premierepro-3.0
stockphotos-1.5
audition-3.0
cs4:
acrobat-9.0
aftereffects-9.0
soundbooth-2.0
bridge-3.0
contribute-5.0
devicecentral-2.0
dreamweaver-10.0
encore-4.0
estoolkit-3.0
fireworks-10.0
flash-10.0
illustrator-14.0
indesign-6.0
indesignserver-6.0
incopy-6.0
photoshop-11.*
premierepro-4.0
audition-4.0
ame-1.0
exman-2.0
cs5:
acrobat-9.0
aftereffects-10.0
soundbooth-3.0
bridge-4.0
contribute-6.0
devicecentral-3.0
dreamweaver-11.0
encore-5.0
estoolkit-3.5
fireworks-11.0
flash-11.0
illustrator-15.0
indesign-7.0
indesignserver-7.0
incopy-7.0
photoshop-12.*
premierepro-5.0
audition-5.0
ame-2.0
exman-3.0
flashbuilder-4.0
flashcatalyst-1.0
ts1:
captivate3-en_us
captivate3-fr_fr
captivate3-it_it
captivate3-ja_jp
captivate3-es_es
captivate3-de_de
ts2:
captivate-4.0
el2:
captivate-5.0
as1:
acrobat-10.0
ts3:
robohelp-9.0
framemaker-10.0
cs55:
aftereffects-10.5
audition-4.0
bridge-4.1
contribute-6.1
devicecentral-3.5
dreamweaver-11.5
encore-5.1
estoolkit-3.6
fireworks-11.1
flash-11.5
illustrator-15.1
indesign-7.5
indesignserver-7.5
incopy-7.5
photoshop-55.*
premierepro-5.5
ame-2.5
exman-5.5
flashbuilder-4.5
flashcatalyst-1.5
switchboard-2.0
el25:
captivate-5.5
cs60:
aftereffects-11.0
audition-5.0
bridge-5.*
contribute-6.88
devicecentral-4.0
dreamweaver-12.0
encore-6.0
estoolkit-3.8
fireworks-12.0
flash-12.0
illustrator-16.*
indesign-8.0
indesignserver-8.0
incopy-8.0
photoshop-60.*
premierepro-6.0
ame-6.0
exman-6.0
flashbuilder-4.52
switchboard-2.0
prelude-1.0
speedgrade-6.0
el60:
captivate-60.*
ts4:
robohelp-10.0
framemaker-11.0
cs70:
audition-6.0
bridge-6.*
dreamweaver-13.0
encore-7.0
fireworks-13.0
flash-13.0
illustrator-17.*
indesign-9.*
indesignserver-9.0
incopy-9.*
photoshop-70.*
premierepro-7.0
ame-7.0
exman-7.0
flashbuilder-5.0
prelude-2.0
estoolkit-4.0
aftereffects-12.0
el70:
captivate-70.*
cs80:
bridge-6.*
photoshop-80.*
estoolkit-4.0
----------------------