I cannot clear error code u44m1p34, when trying to update Adobe Extension Manager CC Version 7.0.0.347.
Removing and trying to do a clean install fails with the same error. Turning off all virus and firewall protection fails to clear issue.
Exit Code: 34
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Adobe Extension Manager CC_7.2_AdobeExtensionManagerCCAll 8.0.0.15 {CD7B9A52-1FD4-4845-A950-A86BD27DEA06}' information not found in Media_db.
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Adobe support had me Create a new account, then rewrite Msconfig.exe to limit services and reboot. Then launch Photoshop and select update. That returned the same error. Problem has been on going for a week now, with no solution to be found. Support fails to list Adobe Extension Manager CC so, there isn't anyway to contact support and Chat fails to fix issue. Spent several days trying to fix issue now and very disappointed in Adobe Support at this stage. This is limited to one of 4 computers with this issue. Nothing clears to allow the update to complete. Problem seems to be in the Adobe code where the link to the Media_ DB is lost and the update cannot complete, due to no media files being found. Downloading AdobeExtensionManagerAll.zip or AdobeExtensionManager-7_2_1-mul-AdobeUpdate.zip and running them by first removing the Adobe Extension Manager CC and then running un-zipped files end with same error.
System: Windows 7 64-bit, Intel i7 cpu, 16 mb ram, Nvidia Geforce 670 w/4mb ram, Norton 360