Hi there,
I'm having a problem in that no products are showing in the Extension Manager. I've just signed up for the Creative Cloud and have so far only downloaded Photoshop. But it's refusing to show in the Extension Manager and I can't therefore install any extensions. The products column is just entirely empty.
I did previously have the CS5.5 Master Collection installed but in case it was causing the problem I uninstalled it, uninstalled CS6 as well and resinstalled Photoshop afresh.
I still have the same problem though
I'm running Mac OS X 10.8.2 and following the advice from a different conversation tried "BridgeTalk.__diagnostics__;" and found that PhotoShop isn't mentioned at all in the resulting diagnostics.
This is driving me crazy and I've got some bits I need to get done ASAP so please anyone help if you can!
Thanks in advance,
Adi
Diagnostics text follows:
===================
Result: BridgeTalk Diagnostics
----------------------
Info:
Name = estoolkit-3.8
Status = PUMPING
Path
Version = 2.0
Build = ES 4.2.12
Next serial number = 18
Logging: = OFF
Now = 23:12:20
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-3.8#thread
Avg. pump interval = 39ms
Last pump = 21ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=1ms, left=1ms
Timeout = undefined
Handler = undefined
Instances: 3
estoolkit-3.8#dbg:
msg[23:12:20]: 00000013
@BT>Version = 2.05
Target = estoolkit-3.8#dbg
Sender = estoolkit-3.8#dbg
Sender-ID = localhost:mac6738
Timeout = 23:12:21
Type = Ignore
Response-Request = Timeout
Headers = (no headers)
Timestamp = 23:12:20
Serial-Number = 13
Received = undefined
Result = undefined
Error = undefined
Body = (empty)
Incoming: 1
Outgoing: 0
Handler: 9
ExtendScript = for all messages
Error = for only msg #3
Error = for only msg #5
Error = for only msg #9
Result = for only msg #13
Error = for only msg #13
Timeout = for only msg #13
Result = for only msg #15
Error = for only msg #15
estoolkit-3.8#estk:
msg[23:12:20]: 00000015
@BT>Version = 2.05
Target = estoolkit-3.8#estk
Sender = estoolkit-3.8#dbg
Sender-ID = localhost:mac6738
Timeout = 23:22:20
Type = Debug
Response-Request = Result Error
Headers = (no headers)
Timestamp = 23:12:20
Serial-Number = 15
Received = undefined
Result = undefined
Error = undefined
Body: 107 bytes
Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
Incoming: 1
Outgoing: 0
Handler: 1
ExtendScript = for all messages
estoolkit-3.8: (main)
Incoming: 0
Outgoing: 0
Handler: 1
ExtendScript = for all messages
----------------------