Hi,
I am getting the 'Failed to intialize' popup.
I have searched the forums already, but the solutions posted do not solve my problem.
I have tried the update (did not install), i have removed the software, restarted, then reinstalled. (tried this twice).
I ran the bridgetalk diagnostics line in ExtendScript and got the following output:
exman-7.0: IDLE
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe
Display Name = Adobe Extension Manager CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = IDLE
Info:
Group = cs
Version = 2.0
Build = ES 4.5.5
Next serial number = 15
Logging: = OFF
Now = 12:25:59
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
exman-7.0: IDLE
Thread: exman-7.0#thread
Avg. pump interval = 0ms
Last pump = 1871517ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: IDLE
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=0ms
Timeout = undefined
Handler = undefined
ExeName = Adobe Extension Manager CC.exe
And my log file is as follows:
[Error] Mon May 12 12:28:37.166 2014 (..\Source\ExtensionManager.cpp, 292) -CExtensionManager::initUser: failed to get the user name from H:\!
[Error] Mon May 12 12:28:37.186 2014 (..\Source\ExtensionManager.cpp, 198) -CExtensionManager::init: initUser() failed, status = -902!
Suggestions?